Fresh Connect KC strives to make delivery of local produce, organic produce, and natural groceries convenient and affordable.  Our service provides convenient shopping while connecting our community with the best local produce and groceries available.  Please contact Customer Service if you have any questions about our products or service.

As Fresh Connect KC grows and expands, this page will help to explain the process of using our service.  This website will start very basic and will evolve in convenience, options, and product availability.  Your ability to alter your order, specify preferences, and select options is something we will continue to improve on a consistent basis.

ORDERING

For the moment ordering is by e-mail.  Please let us know which produce bin you would like delivered and how often.  Payment is with cash or check and can be paid by mail or left on your porch on the delivery day.  Payment must be received before or at delivery.  We suggest leaving a cooler on your front porch with the check inside.  That way we know where to look for the check and the cooler will keep your produce fresh as the weather gets warmer.

Step 1) Signing up for Fresh Connect KC

Submit an e-mail with your name, contact information, and delivery address.  Specify which produce bin you would like on your standing order, how often you would like it delivered, and your method of payment.

Step 2) Your Membership Activation

Once your Registration and Standing Order are complete, you will be notified of your activation and delivery day. Please check with Customer Service if you have not received a confirmation email within 7 business days.

Step 3) Adjusting Your Current Order

You can modify your produce bin and add groceries to your order the week before your scheduled delivery week. You can customize this Current Order until Friday the week before. You will receive an email reminder every Monday to tell you whether or not you are scheduled for delivery that week.

Example: If you setup your account and get an email confirmation that your first order will be the 30th then you have until the 22nd to make any changes to your order.  An email will be sent Monday the 25th to let you know your delivery is scheduled for Saturday the 30th.  And you will receive an email invoice on Friday the 29th(also a reminder to set out your bin for pick up that night).

Step 4) Your Invoice

Your invoice will be emailed to you the day before your scheduled delivery. This gives you the opportunity to make sure your order is correct. It also serves as a reminder to leave your empty bin and bags (from your previous delivery) out for us to pickup.

 Step 5) Your Delivery

Your order will be delivered between 7am and 9 pm on your scheduled day. You do not need to be home to receive your order. Store your produce and groceries as soon as possible, and put any insulated bags, brown paper bags, and ice packs back into your bin for pickup. We cannot reuse plastic produce bags due to health concerns; however, we encourage you to recycle these #2 plastic bags. Don't forget to put your bin, bags, etc. out for pickup on your next scheduled delivery day.