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Fresh Connect KC is a fresh, new way to order your groceries online and have them delivered to your door! We offer a flexible service that gives our members a connection to several local farmers and artisans. You decide what produce and groceries you want by customizing your order.
What Fresh Connect KC Offers:
What Fresh Connect KC will offer in the near future:
We provide free home & office delivery! OUR MINIMUM ORDER IS ONLY $25 Browse our store!- You can check out the available products and prices How It Works- Easy step-by-step breakdown of our delivery service.
Membership There are no sign-up or membership fees for our service. The only requirements for membership are a valid credit or debit card and a Standing Order. Your Standing Order is the produce bin of your choice and your delivery schedule. You can choose a weekly, biweekly, or monthly delivery.
Setting Up Your Standing Order Your Standing Order is the produce bin you would like to receive and how often you want to receive delivery (every week, every other week, or every month). You may add groceries to your Standing Order, but it is not necessary. Some members choose to put items like milk on their standing orders because they know they will want to receive the item with every delivery. During the sign up process you will be asked to complete your standing order. For more information on how it works, click here.
Suspending An Order You can arrange to suspend a specific order up to 4 weeks in advance by contacting customer service at freshconnectkc@happybottomus.com . You must suspend your order for the coming week by Wednesday at noon. For temporary or permanent inactivation of your account, please see Canceling Your Membership below.
Email Communication Email is a fast, convenient, and eco-friendly way to communicate with our members.
The following emails will be sent to keep you informed:
Our newsletter will be attached to your reminder email. It includes important notifications to our members, product and vendor information, nutrition and storage tips, recipes, photos, weekly specials, community events, and more.
Home & Business Delivery You can specify where to place your bin in your order email. We recommend that you have your bin delivered to a spot that is out of direct sunlight and under cover. All orders are delivered between 7am and 9 pm in a mid-sized plastic bin. Produce will be packaged in brown paper bags, and perishable grocery items will be packed in an insulated bag with an ice pack. The bins, bags, and ice packs are reusable so make sure you leave them out for your next delivery. We will pick up your bin and bags when we bring your next order. This system is environmentally friendly and keeps your produce happy! There is a $15.00 charge for bins, $3.00 charge for insulated bags, and a $2.00 charge for ice packs that are damaged or not returned. $2 Business Discount - Fresh Connect offers a convenient alternative to grocery shopping for the busy professional. Let us know if you would like your order delivered to your workplace. If there are five or more orders for a business delivery in one week, those orders will receive a $2 discount.
Delivery Schedule You will be scheduled for delivery based upon your address. We currently deliver on Saturday every week except for weeks affected by major holidays. Delivery times are from 7am until 9 pm. View Our Current Delivery Schedule
Payment & Billing Payment by personal or company check may be allowed for pre-payment only.
Cancelling Your Membership In order to temporarily or permanently inactivate your account, you must contact customer service. You can request reactivation by giving us a call or email. You can contact customer service at freshconnectkc@happybottomus.com or (816) 914-6345.
Customer Service We want you to be completely satisfied with our service. If there is any product that is missing or poor in quality, we will replace it or credit your account. Your suggestions and feedback are valuable to us. Please contact customer service at freshconnectkc@happybottomus.com or (816) 914-6345 if you have any questions or concerns regarding our products or service.
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