Thank you for choosing Happybottomus™ to serve
you and your family!
RETURNS/REFUNDS/EXCHANGES
-Please e-mail me at
Customer Service prior to sending an item
back for an exchange/refund
-Any item may be returned for a refund within 15
days of purchase, if it has not been washed or
worn. The refund will be given in the form of
payment in which it was received. Customer will
be responsible for all shipping costs to
return/exchange item, if an item is returned for
a refund, shipping costs will be deducted from
the refund
-After 15 days, returns and exchanges will be at
the discretion of the store owner. Please
contact me regarding any item/s that you wish to
return/exchange after this time.
-If an item has been washed or worn, a return
cannot be guaranteed. I will do my best to
ensure your satisfaction with the item, but it
will be on a case-by-case basis. Unless the item
is a "lemon", return or exchange cannot be
guaranteed on a washed/worn item.
-If the returned/exchanged item is received and
a replacement item shipped, the customer will be
responsible for shipping costs applicable to the
new package
-"Free Inserts" included with diaper packages or
individual diapers must be returned unwashed and
unused with the diapers for a full refund of the
product price. If diapers are returned without
inserts, the retail cost of the inserts will be
deducted from the refund or store credit~
-If for any reason a package is returned to me,
either for failure to sign for an insured
package, or incorrect address information that
has been provided to me, the customer will be
responsible for re-shipment fees. If I mislabel
the package, I will reship at no extra cost, but
if the address provided is incorrect, it will be
the customer's responsibility to pay for
re-shipment.
SHIPPING:
-All international orders please contact me at
Customer Service to get a shipping quote.
- International orders will be charged a minimum
$25 shipping on orders if they do not contact me
at
Customer Service to get a shipping quote.
Please do not request your customs forms to be
labeled as a "gift", this is illegal, and we
will not honor the request.
-All domestic orders will include delivery
confirmation and Happybottomus™ insurance. All
international orders will have delivery
confirmation and postal insurance.
PRIVACY POLICY:
Any information presented on an order form
(address, phone number, payment info, even what
you ordered) is strictly confidential. I will
not share any of this information with anyone,
it will only serve my purpose to fill your order
quickly :)
We do reserve the right to decline a purchase
through our store.
